Al Alfy is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you use our mobile application to request or schedule rides using personal, company, or compound vehicles, as well as when you request the delivery of items through our platform.
We may collect the following information:
We use your information for the following purposes:
Al Alfy may collect your location even when the app is closed or not in active use. This is necessary to ensure your safety during rides, monitor the route, and support item delivery tracking.
We use industry-standard security technologies and procedures to protect your personal data. All collected data is securely stored and used solely for ride- and delivery-related operations and analytics.
We do not sell or rent your personal data. We may share limited data with:
Al Alfy provides the option to send packages or items along with a ride. The following terms apply:
Only non-hazardous, non-perishable, and legally permitted items are allowed for delivery. Prohibited items include weapons, flammable substances, and items requiring refrigeration.
Al Alfy and its drivers are not liable for any damage, loss, or theft of items during delivery unless due to clear driver negligence, in which case compensation may be considered.
It is the sender's responsibility to properly package items to avoid damage. Unsealed or poorly packaged items are transported at your own risk.
You may track your item in real-time via the app until delivery is completed.
Clear information must be provided for both sender and receiver. Deliveries may be canceled or delayed due to incomplete address or contact data.
You have the right to:
If you have any questions or need assistance, please contact us:
Email: info@alalfy.com
Phone: +20 109 499 0060